Smythe House rated ‘Good’ by CQC
Praised for supporting people to have maximum choice and control of their lives Smythe House, in Kettering, Northamptonshire, is celebrating having been rated as ‘Good’ overall, for a second consecutive time under the current ratings system administered by the Care Quality Commission (CQC).
Smythe House was praised by inspectors, for providing a safe, effective, caring, responsive and well-led service.
Inspectors reported that the service was committed to providing good care, stating that; “Staff were friendly, kind and compassionate. They had insight into people’s capabilities and aspirations as well as their dependencies and need for support. They respected people’s diverse individual preferences for the way they liked to receive their care and participate in activities they enjoyed. The goal of the provider is to enable people with PWS to make positive life changes and the staff team were successful in to supporting each individual to achieve this.”
They continued; “The provider and registered manager led staff by example and enabled the staff team to deliver individualised care that consistently achieved good outcomes for all people using the service.”
Caroline Curtis, Service Manager for Smythe House, says; “I am extremely proud that Consensus and our team have a shared clear vision to respect individual choice and promote inclusion, rights and independence. We enable people to make choices in their everyday life and are delighted that the inspectors noted people were supported in a caring and inclusive way and rated us as ‘Good’ overall.”
Smythe House, located in Kettering, is a 3-storey period building providing a residential service for people with Prader-Will Syndrome, learning disabilities and complex needs.