We are extremely proud that 4 out of our 12 specialist Prader-Willi Syndrome (PWS) residential services located in Northamptonshire have been rated Outstanding by CQC. Heatherington House achieved the highest possible Outstanding overall in all five key lines of enquiry (KLOEs) where Inspectors described their approach to supporting people with PWS as revolutionary. We are also delighted that all our other PWS services, inspected by CQC in England, have achieved a ‘Good’ rating in all five KLOEs across the board.
We constantly strive to deliver best practise and quality across all areas of the business to make a real difference to the lives of the people we support with learning disabilities and complex needs. The Outstanding ratings achieved in the PWS services we provide really reflects this and continues to demonstrate the innovation and creativity of our support teams and pioneering leadership approaches that ultimately offer opportunity, choice and success to the people we support.
Scroll down to read some inspiring stories in our Booklet and articles.
What Outstanding means to the individuals we support who have Prader-Willi Syndrome
“I can’t thank the staff enough for all the support they have given me, I have lost X amount of weight and it has changed my life completely, I am so happy, I have made new friends and get out and about, I exercise now which is something I couldn’t do before.” – Supported Individual*
*Quote from Holland House CQC Inspection Report – December 2019
How we achieved Outstanding
Our in depth understanding of this rare, genetic condition along with dedication, strong leadership and passion! That’s what helped us get four of our Prader-Willi Syndrome services rated Outstanding. Our booklet shows in action what made the difference and how our teams go the extra mile in helping change people’s lives.
Outstanding result as Holland House receives top rating from CQC
Holland House is the fourth Consensus owned specialist residential service for individuals with PWS in Northamptonshire to receive a rating of ‘Outstanding’ from the CQC in the last 18 months.
The report was extremely positive and highlighted that, without exception, the care and support people received was specifically personalised to meet people’s specialist needs. People said that the support they received gave them an exceptional quality of life.
The most Outstanding Hat-trick for our specialist Prader-Willi Syndrome Services
Not one, not two, but three Kettering based care services have received glowing reports from national care regulator, The CQC, as they were each awarded the highest rating of ’Outstanding’.
Heatherington House achieved the highest possible Outstanding overall in all five key lines of enquiry (KLOEs) where Inspectors described their approach to supporting people with PWS as revolutionary.