The Hollies, part of Ty Hendy, a learning disability service in Carmarthenshire is a specialist residential setting with 8 en-suite bedrooms for people with a learning disability and early-onset dementia/dementia and cognitive decline who may also have a physical disability. 

What makes the service unique is their ability to flex and evolve to suit the needs of each individual, with the support team taking a truly person-centred approach that focuses on responding to each individuals unique needs and triggers and adapting the support and environment accordingly.

Meet Raymond…

Just because he is older, his right to specialist support must continue…

As our video explains, for people like Raymond who have a learning disability – as they get older they are prone to many more cognitive, social, communication and physical challenges than older people who do not have a learning disability. A standard elderly care home setting may not be able to meet these very complex needs which can cause a lot of anxiety and frustration for the individual.

That’s where specialist learning disability settings like The Hollies can truly make the difference in enabling older people to live their best life. Watch our video to see what really makes the difference.

Hear more about his story…

“Since moving to The Hollies, the team have seen such a positive difference in and look forward to continuing to support Raymond to enjoy a good quality of life.”

See “Life at The Hollies”

Specialist support includes:

  • A dedicated support team trained in Positive Behaviour Support and City and Guilds accredited ‘Living in my World’ dementia training.
  • The use of a range of total communication techniques, including British Sign Language, Makaton and visual/pictorial aids.
  • Memory boxes to stimulate long term memory, help individual’s express emotions and improve their mood and well-being.


Ty Hendy  – The Laurels and The Oaks

Are individualised and adaptable living spaces for individuals with a learning disability and complex needs, including Autism, Prader-Willi Syndrome and behaviours that challenge




Meet Lorraine Jackson – Operations Manager, Wales

“The service is renowned for being at the forefront of best practice in this area, with the support team also being trained in Positive Behaviour Support and ‘Living in my World’ specialist dementia training.”