The Hollies is a specialist residential setting with 8 ensuite bedrooms for people with a learning disability and early-onset dementia/dementia and cognitive decline who may also have a physical disability.  This unique setting forms part of Ty Hendy, an innovative learning disability service based in Carmarthenshire, Wales which also provides support for people with learning disability and complex needs in self contained flats and shared apartments (The Laurels and The Oaks)

What makes the service unique is their ability to flex and evolve to suit the needs of each individual, with the support team taking a truly person-centred approach that focuses on responding to each individuals unique needs and triggers and adapting the support and environment accordingly.

Our team at Ty Hendy show dedication and commitment to the people they support. This is recognised and validated by team members regularly being  finalists and winners of sector awards including The National Learning Disabilities & Autism Awards and The Wales Care Awards.

A specialist setting for individuals with a learning disability and early onset dementia/cognitive decline

The Hollies is a specialist residential setting for adults with a learning disability and early onset dementia, dementia or cognitive decline, who may also have a physical disability and profound and complex needs. With specialist skills, knowledge and training in both conditions, the dedicated team take a person-centred approach that focuses on the unique needs of each individual.

Specialist support includes:

  • A dedicated support team trained in Positive Behaviour Support and City and Guilds accredited ‘Living in my World’ dementia training.

  • The use of a range of total communication techniques, including British Sign Language, Makaton and visual/pictorial aids.
  • Memory boxes to stimulate long term memory, help individual’s express emotions and improve their mood and well-being.


“They come into the room and move the chair without asking you, try and feed you without asking you and it gives you a sense of how it feels to be an individual when that happens.”

Our training provides our colleagues with an understanding of:

  • How dementia is diagnosed
  • The 4 most common forms of dementia
  • Communicating effectively with people with a learning disability and dementia
  • Communicating effectively with friends/family of those living with dementia to maintain positive relationships
  • The positive impact of a ‘can do’ approach around person centred activities​​​​​​​​​​​​​​


Read the personalised stories & outcomes for the people we support in The Hollies

“Since moving to The Hollies, the team have seen such a positive difference in and look forward to continuing to support him to enjoy a good quality of life.”



Ty Hendy – The Laurels and The Oaks

The Laurels (5 self-contained flats) and The Oaks (2-bedroom shared apartments) are unique settings that provide support and accommodation for individuals with learning disabilities and a range of complex needs.



Quotes from Ty Hendy’s latest Care Inspectorate Wales report 

Meet Samantha Davies – Ty Hendy Manager

“The service is renowned for being at the forefront of best practice in this area, with the support team also being trained in Positive Behaviour Support and ‘Living in my World’ specialist dementia training.”