Deansbrook praised for high quality, person-centred care

August 28, 2019

Praised for supporting people to have maximum choice and control of their lives, Deansbrook Farm in Southminster, Essex is celebrating having been rated as ‘Good’ in all five key areas by the Care Quality Commission (CQC).

Deansbrook Farm was praised by inspectors, for providing a safe, effective, caring, responsive and well-led service, in line with the values of ‘Registering the right support’, including choice, independence and inclusion.

Inspectors reported that staff had developed good relationships with people using the service and that people’s relatives were positive about the care provided, with one relative saying, “My [person] is happy, I know they like the staff.  All the staff are very kind and [person] is very settled,” and another relative commenting, “The carers are young and lovely, and treat [person] as an equal…we the family are all very happy with the care and support they receive.”

Inspectors also reported that the service provided people with as many opportunities as possible to gain new skills and become independent, noting that, “People were encouraged to get involved in activities of day to day living” and “people encouraged to do activities they enjoyed, such as horse riding, cycling and attending social clubs.”

The inspectors also found there was strong and effective leadership at the service. Colleagues were very positive about their roles, the managers of the service and the quality of care they delivered. One relative said, “The Manager is very good, they manage the service very well, we are confident in them.”

During the inspection the inspector spoke with people living at the home, relatives and support team members, this included senior staff, and the registered manager as well as health care professionals. A Community Nurse Practitioner shared that, “the care they provide is of the highest standard. The care team have a good knowledge and understanding of people’s needs.”

Nathan Cooper, Service Manager at Deansbrook, says, “I am extremely proud of our team who are committed to enabling the people we support to make choices and have a great quality of life. We are delighted that the inspector noted our caring and person-centred culture, rating us ‘Good’ across all five key areas.”

Deansbrook Farm, located in Asheldam, Southminster, comprises of an eight-bedroom residential care home, that provide support and accommodation for individuals with learning disabilities and complex needs, including behaviours that challenge.

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