CQC Report Finds Haydock House Good In All Areas

September 13, 2016

Haydock House, who specialise in supporting adults with a range of complex needs and behaviours associated with Prader-Willi Syndrome (PWS) in Kettering, Northamptonshire, have been rated as ‘Good’ in all five key areas, according to its latest inspection by the Care Quality Commission (CQC).

Haydock House was praised by inspectors, for providing a safe, effective, caring, responsive service and well led service.

The report said: “People were enabled to cultivate and act upon their aspirations and were motivated by care staff that gave due recognition to each person’s achievements. People’s skills and abilities were utilised to enhance their self-esteem and individuals had been encouraged and enabled to take up meaningful paid work with employers in the community.”

The report continued: “People were enabled to do things for themselves by friendly, highly motivated care staff that were attentive to each person’s individual needs and understood their capabilities and the day-to-day and long term challenges people had to contend with because of PWS.”

People’s dignity was assured when they were supported with personal care and they were treated with kindness, compassion and respect. People’s achievements were kept very much to the fore by a
management style that inspired, motivated, and enabled them to do well. This included people rising to the challenges of their Prader-Willi Syndrome (PWS) as well as the care staff team that collectively sustained an environment conducive to people positively managing their lives. People hugely benefited from a managerial culture that from top to bottom strived to have direct day-to-day involvement with the people they supported.”

Michelle Barford, Manager at Haydock House, says: “The team are all extremely happy at the praise and recognition we received from inspectors in the report following their visit to Haydock House in June 2016. All of our colleagues, supported individuals and families work well together to support each other and it is rewarding to see that our service has been rated so highly by the CQC.”

Haydock House specialises in providing accommodation and support for eight adults with a range of complex needs and behaviours associated with Prader-Willi Syndrome (PWS). PWS is a genetic condition that predominantly manifests with early years onset of hyperphagia which is an abnormal unrelenting great desire for food driving the person towards excessive eating and, left unchecked, life threatening obesity. Other characteristics of PWS include, for example, learning disabilities that may range in severity, and challenging behaviours are a feature of PWS whether or not the person has a measured learning disability.

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