CQC rate local home GOOD in all five areas

November 21, 2016

Local care home Main Road, comprised of two separate houses in Dorrington Shrewsbury, specialise in supporting adults with a range of complex needs including learning disability and autistic spectrum disorder have been rated as ‘Good’ in all five key areas, according to its latest inspection by the Care Quality Commission (CQC).

Main Road was praised by inspectors, for providing a safe, effective, caring, responsive service and well led service.

The report said: “People were supported by staff who they had positive relationships with. People received care and support in a friendly and compassionate way by staff who knew them and their personalities well. Staff respected people’s privacy and encouraged them to identify and work towards goals to improve and maintain their independence.”

The report continued: “People received care and support that was personal to them and responded to any changes in their needs. They were supported to spend their time as they wanted to and to pursue their own hobbies and interests. The home had a positive and friendly culture where staff worked for the benefit of the people they supported.”

One relative said, “The staff genuinely care, they do so much and they do a good job.”

CQC also noted; People and their relatives were involved in decisions about their care and support and their choices were respected. One person told them “I live my life as I choose.”

Margaret Whelan, Manager at Main Road, says: “The team are very proud to have achieved a ‘Good’ rating, this is something we continually strive to achieve. All of our colleagues, supported individuals and families work well together to support each other and it is pleasingly to see that our service has been rated so highly by the CQC.”

Main Road specialises in providing accommodation and support for 15 adults with a range of complex needs, including learning disability and autistic spectrum disorder.

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