National Awards recognition for exceptional care

November 24, 2017

We are delighted to share that Consensus Manager, Margaret Elliott was recognised with one of the most prestigious awards in social care at the 19th The National Care Awards, in London. Margaret won the ‘Learning Disability Services Manager’ of the Year. This award recognises managers within a residential care setting, day care service or sheltered housing complex where more than 50 per cent of clients have learning disabilities who has initiated, maintained or developed an exceptional service for the benefit of their clients.

Margaret began as a support worker in March 2004. Outstanding in this role she became Team Leader in 2010 before becoming the Service Manager of Heatherington House, in Kettering back in 2014.

On winning the award Margaret said; “I am overwhelmed with happiness and feel extremely proud to have won. I am so privileged to work with and support such wonderful people who inspire me to do more every day. My team are amazing, together we have worked tirelessly to create a happy, safe, fun, open, caring environment that promotes and embraces our company values and encapsulate a person centred package of care that is second to none.”

In their words, the judges’ chose Margaret as the winner because:

“Margaret evidenced a sustained, purposeful vision that resonated with staff, service users and their families, which impressed the judges. Her collaborative leadership approach, best practice and showing of this has ensured that this very challenging service continues to improve the lives of vulnerable people now and in the future.”

Rated outstanding for being responsive on an inspection visit by the regulatory body CQC they stated; “The service provided exceptionally person-centred care which helped people to make remarkable changes to their health and general well- being.

People told us numerous stories of just how much difference the care they received had made to them; sometimes even changing their lives for the better, giving

them a new lease of life. Devoted staff provided bespoke care and support, tailored to people’s individual needs and based on their likes, dislikes and individual preferences. They worked effortlessly to encourage and stimulate people to consider doing things they might not have done previously, not recognising barriers and making things possible for people.”

Michelle Christie, Supported Living Manager, in the East Midlands, was delighted to be shortlisted as a finalist in the category ‘Care Leadership’ and also attended the event with a number of colleagues from across Consensus.

James Allen, Managing Director of Consensus said; “Both Margaret and Michelle should be proud of achieving the recognition they did by getting to the finals. Margaret winning was of course outstanding and recognises the excellent work she does.

Getting to the shortlist is impressive in itself and I really hope the success of this year will inspire others in future years.”

Consensus, as part of Caring Homes Group, are also extremely proud to be a finalist in the category ‘Care Home Group’.

The National Care Awards are the longest established Annual Awards and are organised by social care’s leading publication, Caring Times. The Awards are devised to celebrate the very best people in the long-term care sector, highlighting excellence and rewarding those who work tirelessly to provide consistently outstanding care. This year there were 18 categories overall.

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