Whiteheathers

Clacton-on-Sea, Essex

Whiteheathers in Clacton-on-sea is a modern 5 bedroomed bungalow providing a homely residential service for people with learning disabilities, autism and complex needs. Some of the people living at Whiteheathers may also express behaviours which others might find challenging.

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Whiteheathers has scenic panoramic views and a well appointed garden and patio. There is a caring, supportive, positive environment and the team ensure a flexible and pro-active approach to meet the needs of the individuals they support and help them to reach their full potential.

The focus is very much on inclusion and supporting people to lead a meaningful, fulfilling life. Person centred goals and achievements, big and small are always encouraged as is greater independence and choice on a daily basis. Individuals are encouraged to do as much as possible for themselves in all aspects of daily living to increase confidence and support greater independence.

With good transport links to Colchester and Clacton and transport facilities on site, the team support individuals to enjoy local leisure and social activities which match their interests and goals.

Support plans are regularly reviewed to ensure that the people we support are living their life in the way they wish to and enjoying activities of their choice.

Visits from friends and family are actively encouraged.

Residential Services

  • Residential service for adults – male only
  • 5 bedrooms with en-suites
  • Wheelchair accessible

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Facilities

  • En-suite bedrooms
  • Patio
  • Pleasant gardens

We are 95.2% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at November 2017)

“As ever, the constructive comments of the CQC are welcomed. The service always provides appropriate staffing levels to ensure safe, good quality care
and whilst please with the ‘Good’ overall rating remain disappointed that due to an exceptional circumstance on the day of inspection that it was rated lower in one area. Consensus have a robust approach to the calculation of staffing levels against individual needs coupled with core needs of the Service, which are subject to regular review to ensure any changes to needs or service agreements are incorporated into rotas to continuously and consistently provide safe support.
We are pleased to note, however, that CQC identified that staff interacted with people in a caring, respectful and professional manner, responding well to people’s care and support needs and that people are encouraged to take part in interests and hobbies that they enjoy.
People who were able told inspectors they felt safe living at Whiteheathers. Their comments included "I like being here, they look after me." With others, including relatives that the staff met their individual needs and that they were happy with the care provided. One relative told inspectors, "They're brilliant and they make a good team at the moment, just what my relative needs."
Our challenge is to ensure that we can consistently deliver and evidence that we are achieving the highest standards. The team at Whiteheathers are committed to every aspect of the services we provide being at a consistently high quality level. We look forward to welcoming the CQC on their return visit, at which time we are confident that improvements following their feedback will be evidenced.”

Read the latest news from Whiteheathers
Yvonne Welsh, Manager - Whiteheathers

 

Views & Opinions

We all work well together as a team.

Relative – quote from CQC inspection report - August 2015