Whiteheathers

Clacton-on-Sea, Essex

Whiteheathers in Clacton-on-sea is a modern five bedroom bungalow providing a homely residential service for people with learning disabilities, autism and complex needs.

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Some of the people living at Whiteheathers may also express behaviours which others might find challenging.

Whiteheathers has scenic panoramic views and a well appointed garden and patio. There is a caring, supportive, positive environment and the team ensure a flexible and proactive approach to meet the needs of the individuals they support and help them to reach their full potential.

The focus is very much on inclusion and supporting people to lead a meaningful, fulfilling life. Person centred goals and achievements, big and small, are always encouraged as is greater independence and choice on a daily basis.

Individuals are encouraged to do as much as possible for themselves in all aspects of daily living to increase confidence and support greater independence.

With good transport links to Colchester and Clacton and transport facilities on site, the team support individuals to enjoy local leisure and social activities which match their interests and goals.

Support plans are regularly reviewed to ensure that the people we support are living their life in the way they wish to and enjoying activities of their choice.

Transition into the home is carefully planned at the individual’s own pace and we encourage other people living there to share their experiences. Visits from friends and family are actively encouraged.

Residential Services

Residential service for adults – male only
5 bedroom bungalow
Wheelchair accessible

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Enquire

Facilities

Access to the local community
Communal areas
Good local transport links
Patio
Pleasant gardens
Social activities and events within the home

We are 95% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential and supported living care (Figure stated as at October 2022)

“As ever, the constructive comments of the CQC are welcomed. The service always provides appropriate staffing levels to ensure safe, good quality care

and whilst please with the ‘Good’ overall rating remain disappointed that due to an exceptional circumstance on the day of inspection that it was rated lower in one area. Consensus have a robust approach to the calculation of staffing levels against individual needs coupled with core needs of the Service, which are subject to regular review to ensure any changes to needs or service agreements are incorporated into rotas to continuously and consistently provide safe support.
We are pleased to note, however, that CQC identified that staff interacted with people in a caring, respectful and professional manner, responding well to people’s care and support needs and that people are encouraged to take part in interests and hobbies that they enjoy.
People who were able told inspectors they felt safe living at Whiteheathers. Their comments included "I like being here, they look after me." With others, including relatives that the staff met their individual needs and that they were happy with the care provided. One relative told inspectors, "They're brilliant and they make a good team at the moment, just what my relative needs."
Our challenge is to ensure that we can consistently deliver and evidence that we are achieving the highest standards. The team at Whiteheathers are committed to every aspect of the services we provide being at a consistently high quality level. We look forward to welcoming the CQC on their return visit, at which time we are confident that improvements following their feedback will be evidenced.”

Accommodation near Whiteheathers

Supported Living, Clacton-on-Sea, Essex - 4.1 Miles
Supported Living, Brightlingsea, Essex - 4.7 Miles
Four Winds, Brightlingsea, Colchester - 4.7 Miles
Aldeburgh House, Mersea Island, Colchester - 9.4 Miles
Belstead Mews, Ipswich, Suffolk - 13.9 Miles

Read the latest news from Whiteheathers

Pam Mitchell, Manager - Whiteheathers

Views & Opinions

“They’re brilliant and they make a good team at the moment, just what [relative] needs.”
Relative - Quote from CQC Inspection Report - February 2018

“Staff are very kind.”
Relative - Quote from CQC Inspection Report - February 2018

“I like being here, they look after me.”
Supported Individual - Quote from CQC Inspection Report - February 2018

“I love working here we have a good team and I think we all get on well.”
Consensus Colleague - Quote from CQC Inspection Report- February 2018

“I like to do things for people they way they like it done. Some people here have routines and it’s important to stick to those.”
Consensus Colleague - Quote from CQCR Inspection Report - February 2018