Ty Hendy

Hendy, Carmarthenshire

Based in Carmarthenshire, Wales, Ty Hendy is an innovative residential service that responds to the unique needs of individuals with learning disabilities and other complex needs within three specialist person-centred settings.


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The Laurels consists of five self-contained flats that provide young adults with a learning disability and a range of complex needs with an individualised and adaptable living environment. Individuals with autism, PWS and behaviours that challenge are successfully supported within this setting.

The Oaks are two sets of  two-bedroom shared apartments for individuals with a learning disability and/or autism. The design of this setting helps to reduce environmental triggers that can raise anxiety while the combination of ‘Positive Behaviour Support and ‘Active Support’ help to minimise behaviours and support individuals to achieve their person-centred goals. Both these settings are often used as a ‘stepping stone’ by individuals to learn the skills needed to move on to Supported Living.

The Hollies is a specialist residential setting with eight en-suite bedrooms for people with a learning disability and early-onset dementia/cognitive decline who may also have a physical disability. The service is renowned for being at the forefront of best practice in this area, with the support team trained in Positive Behaviour Support and ‘Living in my World’ specialist dementia training. The team also use a range of Total Communication techniques and provide person-centred support that is tailored to individual’s unique needs.


Residential Services

  • Residential service for adults – male and female
  • Distinct settings for varying needs and levels of independence
    • 5 self-contained flats on first floor
    • 2 bedroom shared apartments on ground floor
    • Learning disability and dementia/early on-set dementia setting on ground floor
    • Wheelchair accessible for people with physical disabilities

Call: 0808 223 5320
Email: enquiries@consensussupport.com


  • Environments designed to support sensory needs
  • Flats decorated & furnished to suit individual tastes
  • Large grounds and gardens
  • Transport for community engagement
  • Work opportunities

We are 95% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential and supported living care (Figure stated as at October 2022)


Read more about how people we support are achieving success at Ty Hendy

Views & Opinions

“People who live at Ty Hendy are supported to have their voice heard. People are involved with their quarterly reviews of care where possible and within the ongoing process of monthly keyworker meetings.”

Quote from CIW Inspection Report – August 2022

“When visiting Ty Hendy we saw people taking part in activities in the community and places of interest to them. People were also seen participating in activities in the grounds.”

Quote from CIW Inspection Report – August 2022

“They all really make an effort to get to know X. They are really respectful I will always get a call day and night.”

Relative - Quote from CIW Inspection Report – August 2022

“The team have taken the time to get to know my family member and all that they like/want to do in terms of how
they want to live, be supported and undertake activities.”

Relative - Quote from CIW Inspection Report – August 2022

“People live in a home where independence is promoted whilst ensuring people’s risk assessments are considered within daily activities.”

Relative - Quote from CIW Inspection Report – August 2022

“Living areas are personalised with memory boxes and photos of what is important to them and items in their rooms reflect
people’s hobbies and interests. Choice is provided and we saw people’s privacy is respected.”

Relative - Quote from CIW Inspection Report – August 2022

“I was very impressed with all the support staff we met. It is clear staff have a very balanced view of A’s support needs and how to support her effectively and more importantly, they clearly like her and enjoy working with her.”

Care Manager – Quote from CSSIW Inspection Report – March 2018

“I am confident A is in the right place with the right level of support and hope she continues to feel happy and settled at Ty Hendy as she is flourishing. This is testament to how she is supported by experienced, confident and knowledgeable staff.”

Care Manager – Quote from CSSIW Inspection Report – March 2018

“I love the staff, they are very good.”

Supported Individual – Quote from CSSIW Inspection Report – March 2018

“I miss all staff. If I get to them and see what they’re doing, they help you if something’s happened.”

Supported Individual – Quote from CSSIW Inspection Report – February 2016