The Pines

Bury St Edmunds, Suffolk

The Pines is a modern, pleasant house close to Bury St Edmunds providing a high standard of accommodation for individuals with learning disabilities and complex needs.

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Some people living at The Pines may also express behaviours which others might find challenging.

With a friendly, encouraging team there is a very positive environment at The Pines. The focus is on providing a person centred, inclusive environment, helping individuals with complex challenges to live a meaningful, fulfilling life.

The house is split into two areas which can support individuals requiring intensive support and those who wish to experience more independent living.  There are two spacious dining rooms and lounges and one smaller, quieter lounge supporting people to feel comfortable in the right environment for them.  Friends and family always receive a warm welcome.

There are pleasant communal areas and a large garden and vegetable patch which individuals can actively help to maintain.

Support is tailored to individual’s goals so they can live their life in the way they choose and the team  work closely with them to develop a person centred plan.  They are supported to engage in community life and all the leisure and social amenities within nearby Bury St Edmunds either on their own with support or in groups.

Our friendly team provide support and assistance with daily living skills, such as shopping, domestic duties, planning and preparing meals where the focus is on increasing confidence and independence.

Residential Services

  • Residential service for adults – male and female
  • 12 bedrooms 

Call: 0808 223 5320


  • Allotment
  • Communal areas
  • Dining room
  • En-suite bedrooms
  • Pleasant gardens

We are 95.2% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at November 2017)

“As ever, the constructive comments of the CQC are welcomed and as reflected in the report, we have identified areas for improvement.
We are pleased to note that CQC identified that The Pines is safe, effective and well-led.

Our challenge is to ensure that we can consistently deliver and evidence that we are achieving the highest standards. The team at The Pines are committed to every aspect of the services we provide being at a consistently high quality level. We look forward to welcoming the CQC on their return visit, at which time we are confident that improvements will be evidenced.”

Read the latest news from The Pines
Laura Wolfe, Manager - The Pines



Read more about how people we support are achieving success at The Pines

Views & Opinions

We are very pleased with the care my Father-in-law gets. Always tidy and clean.
He is peaceful and calm and happy. He goes out and does things he has never done before. He has a life he never had before.

Sister-in-law of supported individual - September 2016

The staff help me spend time with my friend.

Individual we support - quote from CQC inspection report - June 2016