The Pines

Bury St Edmunds, Suffolk

The Pines is a modern, pleasant house close to Bury St Edmunds providing a high standard of accommodation for individuals with learning disabilities and complex needs.

1
Download our brochure

Please fill out this form to download our brochure.

Some people living at The Pines may also express behaviours which others might find challenging.

With a friendly, encouraging team there is a very positive environment at The Pines. The focus is on providing a person centred, inclusive environment, helping individuals with complex challenges to live a meaningful, fulfilling life.

The house is split into two areas which can support individuals requiring intensive support and those who wish to experience more independent living.  There are two spacious dining rooms and lounges and one smaller, quieter lounge supporting people to feel comfortable in the right environment for them.  Friends and family always receive a warm welcome.

There are pleasant communal areas and a large garden and vegetable patch which individuals can actively help to maintain.

Support is tailored to individual’s goals so they can live their life in the way they choose and the team  work closely with them to develop a person centred plan.  They are supported to engage in community life and all the leisure and social amenities within nearby Bury St Edmunds either on their own with support or in groups.

Our friendly team provide support and assistance with daily living skills, such as shopping, domestic duties, planning and preparing meals where the focus is on increasing confidence and independence.

Residential Services

  • Residential service for adults – male and female
  • 12 bedrooms 

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Facilities

  • Allotment
  • Communal areas
  • Dining room
  • En-suite bedrooms
  • Pleasant gardens

We are 94.2% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at November 2017)


Read the latest news from The Pines
Laura Wolfe, Manager - The Pines

 

 

Read more about how people we support are achieving success at The Pines

Views & Opinions

“My relative is looked after extremely well. All the staff are fantastic.”

Relative of Supported Individual – Quote from CQC Report - November 2017

“My [family member] is treated with respect and dignity. They [staff] promote their independence skills.”

Relative of Supported Individual – Quote from CQC Report - November 2017

“Staff are really good, naturally kind people. We can build up a relationship with them.”

Supported Individual –Quote from CQC Report - November 2017

“If I’ve got a problem I can talk to staff. They’re kind and they listen to me.”

Supported Individual –Quote from CQC Report - November 2017

“We have a great staff team, we have different strengths and we are very person centred.”

Support Worker - Quote from CQC Report - November 2017

“When my [family member] was having issues with their behaviour the staff brought in a behaviour specialist. All the staff got training and as a result a care plan was formed. All staff follow the four stages and as an absolute last resort there is additional medication that can be administered. The care plan is laid out so well and all staff are so consistent that we very rarely need the medication stage.”

Relative of Supported Individual -Quote from CQC Report – November 2017

“Yes, I feel safe. I love living here.”

Supported Individual –Quote from CQC Report - November 2017

“Staff are ‘on the ball’ and know exactly how to support my [family member].”

Relative of Supported Individual -Quote from CQC Report – November 2017

The staff are approachable and I never feel that they don’t have time for my [relative] or me.”

Relative of a Supported Individual – Quote from CQC Report - November 2017

“Choice is everything. We make sure when we help people with their personal care that it is dignified.”

Support Worker - Quote from CQC Report - November 2017

We are very pleased with the care my Father-in-law gets. Always tidy and clean.
He is peaceful and calm and happy. He goes out and does things he has never done before. He has a life he never had before.

Relative of Supported Individual - Sister-in-Law of Supported Individual - September 2016