The Heathers

Kettering, Northamptonshire

The Heathers is a welcoming, friendly residential service for individuals with learning disabilities and complex needs, including mental health issues and dementia.

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Split across two semi-detached houses, The Heathers offers spacious accommodation in a friendly, welcoming setting.

There are twelve en-suite bedrooms, two large pleasant communal areas overlooking the front garden, two kitchen dinners and a lovely courtyard garden with seating area.

Supported by a friendly team, the focus is on helping individuals to become as independent as possible. Each person living at The Heathers has a person centred support plan which outlines how they would like to be supported, tailored to their needs and abilities and the goals that are important to them.

Individuals are actively encouraged to be part of their local community and enjoy leisure and social activities in nearby Kettering and to seek local work opportunities.

There are good local transport links nearby and also transport facilities on site so individuals can join activities of their choice as much as they wish to.

We place great importance on helping people learn new skills and to take an active interest in the running of the home with their own areas of responsibility such as cleaning, washing and preparing and cooking meals.

This helps improve daily living skills and as greater independence is achieved support plans are updated to ensure we are maximising people’s choices and opportunities.

Many events and activities take place in the home where family and friends always receive a very warm welcome.

 

 

Residential Services

  • Residential service for adults – male and female
  • 12 bedrooms with en-suites
  • Wheelchair accessible

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Facilities

  • Access to the local community
  • Communal areas
  • En-suite bedrooms
  • Pleasant gardens
  • Shops close by
  • Work opportunities

We are 94% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at June 2020)

Views & Opinions

“Staff are very nice, they are good friends to me.”

  Supported Individual – Quote from CQC Inspection Report - November 2018

“They are knowledgeable and follow recommendations.”

Health Professional – Quote from CQC Inspection Report - November 2018

 “Staff knew about the people and things that were important to people. They knew about people’s preferences and how to get the best out of people. Staff showed concern about people’s wellbeing and responded to their needs.”

Quote from CQC Inspection Report - November 2018

People were supported to make decisions that were in their best interest and upheld their rights. Staff said they had time to spend with people so that care and support could be provided in a meaningful way by listening to people and involving them.”

Quote from CQC Inspection Report - November 2018

People had their privacy, dignity and independence promoted. We saw that one person’s mobility had improved and this gave them more independence.”

Quote from CQC Inspection Report - November 2018

We saw staff throughout our inspection were sensitive and discreet when supporting people, they respected people’s choices and acted on their requests and decisions.”

Quote from CQC Inspection Report - November 2018

“One person told us how much they enjoyed going out. Another person was supported to attend their chosen place of worship.”

Quote from CQC Inspection Report - November 2018