Southwold House

Leigh-on-Sea, Essex

Southwold House is a large, pleasant house, five minutes’ walk from the seafront and Leigh-on-Sea town. A residential service providing support for people with learning disabilities and complex needs. It has seven en-suite bedrooms in the main house and four, self-contained one-bedroom flats with private access.

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Southwold will offer a range of living options to suit varied needs, including physical disabilities and behaviours which others might find challenging in a safe, supportive setting.

Within the main house there are seven bedrooms with shared living space; this includes a communal area, large kitchen, activity room, quiet room and large rear garden. The friendly team support individuals in the main house and in the flats, some of whom may have a high level of need.

Whilst the four flats will be for individuals who are better supported by having their own space and a greater level of control of their own environment, they can still access communal areas in the main house with opportunities to socialise. This offers a non-isolated setting with dedicated teams on site to support individualised and less predictable needs.

Everyone living at Southwold is encouraged to enjoy life in the local community. Being centrally located near Leigh and Southend on Sea with their many leisure and social amenities, there are excellent opportunities to support and develop an inclusive lifestyle. Some individuals also learn new skills at the local colleges.

With a focus on developing greater independence and daily living skills, individuals are supported to help in the upkeep of the service, preparing meals, shopping and domestic duties.

Residential Services

  • Residential service for adults – male and female
  • 7 bedrooms with en-suite in main house
  • 4 x 1 bedroom self-contained flats 

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Facilities

  • Conservatory
  • En-suite bedrooms
  • Flat
  • Lift
  • Pleasant gardens
  • Self-contained flats
  • Shops close by

We are 94% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at June 2020)

Views & Opinions

“They let me know if there is anything. They always let me know if something is wrong. Communication is very good.”

Relative – Quote from CQC Inspection Report – October 2019

People had been involved in planning, reviewing, and evaluating aspects of the care and support being delivered.”

Quote from CQC Inspection Report - October 2019

People’s oral health needs were met, and care plans included guidance for staff about how to support people with this aspect of their care and support. The registered manager ensured people had access to toothpaste and toothbrushes.”

Quote from CQC Inspection Report - October 2019

“People were able to choose where they spent their time, such as in their own room or flat or in the communal areas or garden. They could move freely around the service.”

Quote from CQC Inspection Report - October 2019

“The impact of people’s culture and lifestyle choices had been considered and was recorded within people’s care plans. People were empowered to develop positive relationships with others and to maintain any cultural or spiritual aspects of their lives.”

Quote from CQC Inspection Report - October 2019

“Staff treated people with dignity and respect and could explain how they should be treated with equality.”

Quote from CQC Inspection Report - October 2019

“Staff interacted with people in a kind and caring manner and they took the time to listen to the gestures people made. They responded in a way that the person understood.”

Quote from CQC Inspection Report - October 2019

“Staff took their time to listen to what people wanted to do and empowered them to make choices.”

Quote from CQC Inspection Report - October 2019

“People’s privacy was maintained. We observed staff knocking politely on people’s doors and waiting for an answer before entering. Staff respected the need for people to have privacy away from others and to spend time on their own.”

Quote from CQC Inspection Report - October 2019

“People benefited from being supported by staff who understood their individual needs and preferences. We observed staff working with people and saw that they were not anxious or uncomfortable with them.”

Quote from CQC Inspection Report - October 2019