In central Ipswich, Suffolk
In a quiet, residential area close to central Ipswich and local amenities this service provides support and accommodation for up to nine individuals in a supported living setting.
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The service consists of four flats and supports those with Autistic Spectrum Conditions, Learning disability, complex needs and physical disabilities and has full lift and wheelchair access.
With a caring, supportive environment, the focus is on supporting individuals to live as active and meaningful life as possible within the local community.
A strong, dedicated team help individuals to identify how they can be supported to develop their skills and reach their goals and aspirations.
Individuals require varying levels of support for specific needs and achieving greater independence and strong positive relationships with support workers and family networks are actively encouraged.
Supported Living Services
- Supported Living service for adults – male & female
- 4 flats (incorporating 9 en-suite bedrooms)
- Wheelchair accessible
- Sensory room
Call: 0808 223 5320
- En-suite bedrooms
- Pleasant gardens
We are 94.2% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at November 2017)
Read the latest news from Supported Living.
Views & Opinions
“I have been impressed with the level of detail that goes into the support arrangements for [person] and how importantly any risks are managed and people here are kept safe. They [manager] discuss everything with us and am more than happy with things.”Relative of Supported Individual
“Every one of the staff I have met are extremely competent, very knowledgeable, highly trained and so incredibly easy to approach.”Relative of Supported Individual
“They [support workers] and the manager are so skilled at getting the best out of [person]. They understand the importance of routines for [person]. Fully recognise how even the slightest change can disrupt and affect [person’s] mood and behaviour. They are so good at managing this. Never fazed, always patient in their manner.”Relative of Supported Individual
“We have regular team meetings, supervisions. Lots of opportunities to discuss things within the team. The managers are very hands on; always on the end of the phone if you need them but more often than not they are in the service; either in the office or on shift providing support. The training is spot on…some face to face in team meetings, on line, classroom and work books. The office is always open if you need to speak to the manager.”Consensus Colleague
“The staff are very good and alert to the slightest change in [person’s] mood and health and what this could mean. They take [person] to all their appointments at the doctors, hospital and help them manage their medication. They will contact the doctor or call the ambulance if they are concerned and always keep me informed.”Relative of Supported Individual
“I have regular supervisions where I can raise things or during shift I speak to the senior if something was bothering me. The manager is a visible presence very hands on and available if you need them. There is a lot of experience within the team here; I have learnt so much since I started.”Consensus Colleague
“They [support workers] are very nice to me. [Name of support worker] is my friend. I’d tell them if anything wrong.”Supported Individual
I can have a laugh and a joke with them [support workers]. [Name of manager] is nice to me. Comes to see me makes sure I am happy and sometimes we go out and have a chat and coffee in town. [Support worker] is my friend. I can tell them anything; good or bad. Everyone is nice to me.”Supported Individual
“It is a good place. I am happy. This is my home. [The support workers] are nice, friendly to me.”Supported Individual
“I love my job it is so fulfilling and rewarding. No two days are the same. There is a real sense of pride when people achieve their goals.”Supported Individual
“Yes, most definitely do I feel included. I am listened to and involved in decisions about what goes on. I have no concerns. We have regular meetings to discuss how [person] is getting on. You can tell how happy [person] is when they come back home to visit us as [they] can’t wait to go back again. They call [name of the supported living place] their home now that’s how well they have settled. I am very proud of how independent [person] has become and how well they get on with the other people that live there. The manager and all the support workers are amazing. They have a fantastic relationship with [person] really care and understand [them].”Relative of Supported Individual
“Excellent at keeping you informed of what is going on,” and, “Crucial in taking quick action if they spot a significant change in [person’s] health and wellbeing. They act on their concerns; this gives me piece of mind. I trust them to do right by [person].”Relative of Supported Individual
“It is a happy place, I like it here, I am safe. They [support workers and management team] are nice, listen to me about what I want. They help me to set goals for things I want to do. I am happy here. I like talking to [name of manager] [they] know me and is my friend.Supported Individual
“It is exceptional here, from the manager, senior team and the support workers, they all know [person] really well. What is going on with them especially if there are any changes to [person’s] health or mood; they are all over it. Manager is hands on and very visible. Their door is always open if you need to talk. Never a problem if you need to contact them or have a quick word they ring you straight away if they are not in the building.”Relative of Supported Individual
The change since [person] came here is incredible. [Person] does so much more for themselves. Has become more active, independent and confident going out and about; they have a busier social life than me. [Person] is thriving they are so happy and well cared for, we couldn’t ask for more, we really couldn’t.”Relative of Supported Individual
“I think the place is very well run and I wouldn’t hesitate in recommending it. The manager and the staff are brilliant; go above and beyond.”Relative of Supported Individual
“Everyone [support workers and management team] here is committed to doing a good job; keeping people safe and delivering quality care to people. Good team spirit; work well together, positive morale. I love my job.”Consensus Colleague