Supported Living

North East Ipswich, Suffolk

Our supported living service in north east Ipswich Suffolk provides six self-contained one bedroom flats supporting male and female adults with learning disabilities, additional complex needs and Prader-Willi Syndrome (PWS).

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Four of the self-contained flats are located in the main house, two are on the ground floor with the third and fourth flats being on the second floor. The other two flats are next to the main house and are wheelchair accessible.

The focus is on supporting individuals to live as active and meaningful life as possible within the local community and achieve greater independence in line with specific needs.

The team actively encourage the people they support to access activities and hobbies in the local community as independently as possible.

This includes attending the local swimming pool, bowling club, trampolining, cinema, gym and local music classes, as well as going out for dinner and socialising with friends.

They are also encouraged to attend work placements or volunteer at local charity shops and attend courses at the local college as they gain more independence.

Family members and friends are always welcome to visit and join BBQs and garden parties.

There are good links to public transport with a train station and bus routes a short walk away.

Supported Living Services

  • Supported Living service for adults – male and female
  • 6 self-contained 1 bedroom flats 
  • Two of the flats are wheelchair accessible

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Facilities

  • Access to the local community
  • Self-contained flats

We are 94.2% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at November 2017)


Read the latest news from Supported Living
Shayne Mills, Community Support Manager - Supported Living - Ipswich

 

Views & Opinions

“My [relative] is made to feel as if they matter. They are asked their opinion in every way and they are taken seriously. They have even interviewed new staff.”

Relative - Quote from CQC Report - May 2018

“They ask what I think and make me feel that what I say matters.”

Supported Individual - Quote from CQC Report - May 2018

“The staff go out of their way to do things for [my relative], they like being in the garden and it has been transformed over the last year, [my relative] loves it now, particularly the summer house and uses it all the summer.”

Relative - Quote from CQC Report - May 2018

“I love it when we have barbeques, we have our friends round to join in the fun.”

Supported Individual - Quote from CQC Report - May 2018

“[the registered manager] has worked so hard to build relationships between staff, service users and families. [They] ensure that I am involved in my [relative’s] care and is respectful and inclusive.”

Relative - Quote from CQC Report - May 2018

“[The staff] are great, they understand me and we get on well, I don’t always make it easy for them.”

Supported Individual - Quote from CQC Report - May 2018

“We make sure that we respect people’s differences. We are all different in lots of ways; I respect people’s choices and help them when I can.”

Consensus Colleague - CQC Report - May 2018

“They help me in every way, [the staff] know their business and we get on fine.”

Supported Individual - Quote from CQC Report - May 2018

“They have made a big change to my [family member’s] life; they have become more confident with staff and are comfortable with their help. They are so taken with the new manager, when I asked [my relative] to choose new curtains they said, ‘Let’s ask [the registered manager]’. They often say that now. “

Relative - Quote from CQC Report - May 2018

“[The registered manager] will always take time to talk with the people here, whatever the issue and however busy he is he will stop and chat with people or go to their flat to spend time with them.”

Consensus Colleague - CQC Report - May 2018

“If I go to see my GP, or have a hospital appointment I like [staff] to come with me. They listen and explain what they are talking about.”

Supported Individual - Quote from CQC Report - May 2018

“I say that [this staff member] should be my mum, we get on so well and [they] look after me as if [they] were my mum.”

Supported Individual - Quote from CQC Report - May 2018

“It shows how much [the service] cares, they let my [relative] take part in their carer’s interview.”

Relative - Quote from CQC Report - May 2018

“My [relative] has friends that visit. They all chip in to get ingredients for a special meal. The carers go that extra mile and make a proper roast dinner with all the trimmings for them. They love their roast; it makes the day special and makes [my relative] happy. Sometimes [my relative] has chosen to stay and have a roast with their friends rather than come to mine for the weekend.”

Relative - Quote from CQC Report - May 2018

“I need to be able to look after myself when I have my own place, [the staff] are helping me to learn to cook and keep my flat tidy so I’ll be able to move on, that’s what I want to do.”

Supported Individual - Quote from CQC Report - May 2018

“The manager is very easy to get on with. I was hard on [them] at first, but soon realised they wanted the same level of care for my [relative] as I did.”

Relative - Quote from CQC Report - May 2018

“The manager made the move easy, they made my [relative] feel welcome, listened to what they wanted to achieve and has helped it happen.”

Relative - Quote from CQC Report - May 2018

“[The registered manager] will listen to new ideas and will be 100% with it if they think it will work and support me to put it in place. If it doesn’t work we talk about it and make changes to get the idea to work.”

Consensus Colleague - CQC Report - May 2018

“I never have to worry that staff won’t be there for [my relative]. They like the [staff] they get and tell me all about them when I visit.”

Relative - Quote from CQC Report - May 2018