Newlands Cottages – Under refurbishment

London Borough of Croydon

Newlands Cottages is a quaint, homely cottage located just outside Caterham on the Croydon and Surrey borders and is currently being adapted and refurbished to provide an extra one bedroom self-contained flat on the ground floor and a new en-suite is being added to one of the first-floor bedrooms.


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Once the service has been readapted the main part of the cottages will consist of the new self-contained flat with kitchen, living area and bedroom with en-suite. The first floor will consist of two en-suite bedrooms with shared living/lounge area, and where the two individuals will have their own kitchen and dining area on the ground floor. Newlands is a residential and supports individuals with learning disabilities and complex needs, including epilepsy. Some people may also display behaviours which others might find challenging .

The service has a caring, nurturing environment where the dedicated team take a person-centred approach to the support they provide. Support is tailored to individual’s needs and the goals they wish to achieve as well as helping people to lead a fulfilling life as part of their local community.

There are plenty of leisure and social opportunities in nearby Purley and Croydon and individuals enjoy bowling, cycling, the cinema, theatre and local fair. The support team often go the extra mile to escort individuals to live concerts or do something really special for them. There are good transport links nearby and also transport on site to help people get out and about and enjoy life. Some people attend local colleges to learn new skills and undertake Asdan qualifications and work experience opportunities are also encouraged.

We place great importance on helping people learn new skills and take on responsibilities to help run the home. This helps improve confidence with daily living skills and provides greater independence. We update support plans with individuals to ensure plans maximise their choices and opportunities.

Residential Services

  • Residential service for adults – male and female
  • 2 x Self-contained flats (Ground floor)
  • 2 x Bedrooms with en-suites with shared kitchen & lounge (First floor)
  • Wheelchair accessible

Call: 0808 223 5320


  • Access to the local community
  • BBQ
  • En-suite bedrooms
  • Pleasant gardens
  • Self-contained flats
  • Work opportunities

We are 94% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at June 2020)

Read the latest news from Newlands Cottages – Under refurbishment


Views & Opinions

“Staff help me feel safe.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“They [staff] help me go out every day.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“We have [group] meetings to talk about jobs in the house, food, activities and people sharing jobs fairly.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“The manager is very supportive and will listen if you have a problem.”

Consensus Colleague – Quote from CQC Inspection Report - March 2019

“The design and layout of the home was suitable for people’s needs. People had a choice of areas to meet with visitors, do activities or spend time in private.”

Quote from CQC Inspection Report - March 2019

“Staff recognised where people were becoming anxious and took time to provide reassurance or explain what was  happening. We saw this support helped people to relax and continue with their activities.

Quote from CQC Inspection Report - March 2019

“Relatives spoke about how well their family members got on with certain members of staff and had formed trusting  relationships.”

Quote from CQC Inspection Report - March 2019

“People enjoyed varied activities that met their needs and preferences. Staff encouraged people to try new activities and employment opportunities.”

Quote from CQC Inspection Report - March 2019

“We saw staff gave people individual time and attention when needed and respected people’s choice to be alone when they wanted.”

Quote from CQC Inspection Report - March 2019