Newlands Cottages

Caterham, Surrey

Newlands Cottages is a quaint four bedroom cottage which includes a self-contained flat with wheelchair access. A small, homely residential service, it supports individuals with learning disabilities and complex needs, including epilepsy. Some people may also display behaviours which others might find challenging.

 

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With country style decor and two lovely gardens, Newlands Cottages has a caring, nurturing environment where the dedicated team take a person centred approach to the support they provide.

Support is tailored to individual’s needs and the goals they wish to achieve as well as helping people to lead a fulfilling life as part of their local community. There are plenty of leisure and social opportunities in nearby Purley and Croydon and individuals enjoy bowling, cycling, the cinema, theatre and local fair. Colleagues working in the service often go the extra mile to escort individuals to live concerts or do something really special for them. There are good transport links nearby and also transport on site to help people get out and about and enjoy life.

Some people attend local colleges to learn new skills and undertake Asdan qualifications and work experience opportunities are also encouraged.

We place great importance on helping people learn new skills and to take an active interest in the running of the home with their own areas of responsibility. This helps improve daily living skills and confidence and as greater independence is achieved we update support plans with the individual to make sure we are maximising their choices and opportunities.

Residential Services

  • Residential service for adults – male and female
  • 4 bedrooms 
  • Wheelchair accessible

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Facilities

  • Access to the local community
  • BBQ
  • Dining room
  • Ground floor
  • Pleasant gardens
  • Self-contained flats
  • Work opportunities

We are 94% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at June 2020)

Views & Opinions

“Staff help me feel safe.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“They [staff] help me go out every day.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“We have [group] meetings to talk about jobs in the house, food, activities and people sharing jobs fairly.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“The manager is very supportive and will listen if you have a problem.”

Consensus Colleague – Quote from CQC Inspection Report - March 2019

“The design and layout of the home was suitable for people’s needs. People had a choice of areas to meet with visitors, do activities or spend time in private.”

Quote from CQC Inspection Report - March 2019

“Staff recognised where people were becoming anxious and took time to provide reassurance or explain what was  happening. We saw this support helped people to relax and continue with their activities.

Quote from CQC Inspection Report - March 2019

“Relatives spoke about how well their family members got on with certain members of staff and had formed trusting  relationships.”

Quote from CQC Inspection Report - March 2019

“People enjoyed varied activities that met their needs and preferences. Staff encouraged people to try new activities and employment opportunities.”

Quote from CQC Inspection Report - March 2019

“We saw staff gave people individual time and attention when needed and respected people’s choice to be alone when they wanted.”

Quote from CQC Inspection Report - March 2019