Moor Lane

Backwell, Bristol

Moor Lane is a pleasant, modern bungalow in the quiet rural village of Backwell, Bristol. A residential service for adults with learning disabilities and complex needs.


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Moor Lane offers a caring, nurturing and supportive setting. It has eight en-suite bedrooms, two communal lounges and a large garden. The service tends to support younger adults with complex needs including profound and multiple disabilities, autism, mental health difficulties and epilepsy.

Some individuals have physical disabilities and some display behaviours which others might find challenging.

Moor Lane is next to the local train station and major bus routes and is only 15 minutes from both Bristol and all its amenities and the beaches of Weston Super Mare.

The team have established excellent partnerships with local charities, community interest groups and colleges to enable the individuals living at Moor Lane to have as many social, leisure and work opportunities as possible within their local community.

The caring, supportive team encourage individuals to do the things they enjoy such as swimming, bowling, cinema and shopping and to join in the many activities at the home including computer sessions, gardening and therapy sessions.

Visits from friends and family are always welcomed.

Great importance is placed on learning new skills and helping everyone to take an active interest in the running of the home where they have their own responsibilities. This helps improve daily living skills and confidence and as greater independence is achieved, support plans are updated with the individual to maximise their choices and opportunities.

Residential Services

  • Residential service for adults – male and female
  • 8 bedrooms with en-suites
  • Wheelchair accessible

Call: 0808 223 5320


  • Access to the local community
  • Communal areas
  • En-suite bedrooms
  • Peg feeding equipment
  • Work opportunities

We are 95% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential and supported living care (Figure stated as at October 2022)

Read the latest news from Moor Lane
Andrea Higgs, Manager - Moor Lane


Views & Opinions

“She seems to be very happy and safe there, enjoys interaction with staff and other service users.”

Relative - Quote from CQC Report - November 2017

“[The service] “is a lovely home where everyone appears very happy. The support plans and daily notes were well written. They are clear and concise so people would be able to walk in and know exactly what to do.”

Health Professional - Quote from CQC Report - November 2017

“I like living here. I’m happy. [Three staff member’s names] help with my activities and they have been matched to me. I ask staff about ideas and how they can improve things for me”; Supported Individual.”

Supported Individual - Quote from CQC Report - November 2017

“If you have an idea they 100% put it in place. My ideas of new activities have been agreed. We have textured visual activities and they’re purposeful to the individual.”

Consensus Colleague - Quote from CQC Report - November 2017

“The registered manager is accommodating and very nice. I’m satisfied with the level of service. They’re very truthful. They update me with things I need to be aware of.”

Relative - Quote from CQC Report - November 2017

“Excellent, supportive, caring key workers.”

Relative - Quote from CQC Report - November 2017

“I go out on public transport. I go to the garage and post office. I know the staff there. I spend a lot of my time relaxing in my room. I speak to Mum a lot and we go out every week. I help with the cooking and make a lasagne from scratch.”

Supported Individual - Quote from CQC Report - November 2017

“We have key working meetings, discuss activities, what’s going well and evaluate things. The staff are devoted to the service users. The staff do not see barriers.”

Consensus Colleague - Quote from CQC Report - November 2017