Heatherington House

Kettering, Northamptonshire

Heatherington House is a bright, homely Victorian building located in Kettering, Northamptonshire, providing  support and accommodation for eight adults with Prader-Willi Syndrome (PWS).

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There are eight bedrooms, seven are en-suite and one has its own private bathroom. The communal areas including the lounge and dining room are newly decorated and the pleasant garden is paved with flower beds and has a seating area for BBQ’s in the summer.

The team at Heatherington help the people they support to become as independent as possible. They support them to increase their confidence with daily living skills – from making a cup of tea to washing and ironing and using public transport.

They also encourage individuals to be active in their local community and the service has its own transport and good links to local public transport. The focus is on providing opportunities and choices and helping people try new things.

Some individuals have joined a local football team and play in tournaments and others enjoy educational courses at The Kettering Centre. The team have strong links with local charity shops offering opportunities for voluntary work placements.

Many activities take place within the service such as board games, computer games and planning and cooking meals from different cultures.

Socialising is a big part of life at Heatherington and fun, seasonal events are held regularly throughout the year.

Residential Services

  • Prader-Willi Syndrome (PWS) Service
  • Residential service for adults – male only
  • 8 bedrooms (7 en-suite and 1 private bathroom)

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Facilities

  • Access to the local community
  • En-suite bedrooms
  • Pleasant gardens
  • Work opportunities

We are 94% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at June 2020)

Views & Opinions

“The staff here are brilliant. I couldn’t fault them.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“We used to have a pay phone here [in the hallway] and everyone could hear us when we were on the phone. But our beloved manager got us this [a cordless phone] so we can take it to our bedrooms and we can have private conversations if we want without everyone listening to us.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“I really wanted to come and live here, I wanted to be in a smaller home so I could have more freedom. This is the best place I have ever lived.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“The staff are always here to help, it’s never a problem.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“I used to have diabetes, it took a lot of effort and I had to see the GP but I’m at a safe weight now and I feel so good.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“I work at Travis Perkins. I’m quite busy, I’m out a lot.”

Supported Individual – Quote from CQC Inspection Report - March 2019

“The individuals living at Heatherington House benefit from a package of care that is bespoke to meet their individual needs.”

Consensus Colleague – Quote from CQC Inspection Report - March 2019

“We speak honestly about food. We talk about the things that need to be talked about, and it helps to promote their independence for when people are eating out. Food is everywhere so it’s important we don’t try to shield them from it.”

Consensus Colleague – Quote from CQC Inspection Report - March 2019

“Individuals values, beliefs and backgrounds are recognised and their ethnicity, religious and cultural beliefs are embraced and celebrated. For example, one individual is supported to access a Sikh temple when they wish, and support staff have gone out of their way to learn about this religion and become informed.”

Consensus Colleague – Quote from CQC Inspection Report - March 2019

“We review our own performance and reflect on what we’re doing well or where we could improve. It helps you think, and then the managers review how you’re getting on. They really work on your skills and try to bring out the best in you. It’s a great place to work.”

Consensus Colleague – Quote from CQC Inspection Report - March 2019

“My service user has been extremely well supported and as a result is making good progress with their goals… The service users all seem happy and are keen to talk about their achievements whenever I visit.”

Healthcare Professional – Quote from CQC Inspection Report - March 2019