Hampton Road

Learning disability services in West London

Our services in West London provide modern, comfortable residential accommodation for individuals with learning disabilities, autism and a range of additional needs including physical disability and mental health issues.

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Our two services in Hampton Road, West London, run by Consensus Support are led by registered managers who ensure a supportive, nurturing setting, designed to feel like a home from home.  As an organisation, our ethos is to work closely with people with learning disabilities and complex needs who are seeking support and their families to fully understand their unique needs and the support they require.

Our friendly, committed support teams within each home focus on helping every person to have a meaningful and fulfilling life, both in the home and the local community. They are  trained in Positive Behaviour Strategies to support individuals who may display behaviours that can be challenging to ensure that they too have a good quality of life.

Every individual has their own person centred plan based on choices about how they want to live their life and the opportunities which will help them achieve the goals that are important to them.  Our support focuses on all aspects of the person’s life; health and well-being, skills development and on-going education, accessing social, leisure and work opportunities and maintaining and building new friendships. Visits from family members are always welcome and there are always lots of activities going on at each home.

Before anyone comes to live in one of our services, we plan a full transition so that they can get used to their new surroundings and meet the other people that live there.

Residential Services

  • Residential services for adults – male & female
  • 7 bedrooms with en-suites

Call: 0808 223 5320
Email: enquiries@consensussupport.com

Facilities

  • BBQ
  • Conservatory
  • Dining room
  • En-suite bedrooms
  • Pleasant gardens
  • Swing
  • Trampolining

We are 94.2% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at November 2017)


Read the latest news from Hampton Road
Cheryl Franklin, Manager

 

Views & Opinions

“[The service] is responsive to any questions or concerns I have – we share information about my [family member] so that we are all fully informed enabling us to look after him to the best of our abilities.”

Relative -Quote from CQC Report - June 2017

“We remain extremely happy with the service provided for our [family member]”

Relative - Quote from CQC Report - June 2017

“We must support people to make decisions and offer them choices. I talk to people about what they want to do and if they don’t want to do what’s planned, that’s fine, we will do something they choose.”

Consensus Colleague - Quote from CQC Report - June 2017

“We take a person centred approach and encourage people to choose where they would like to go, this promotes choice, respect and individuality.”

Consensus Colleague - Quote from CQC Report - June 2017

“The staff there are fantastic and look after my [family member] as well as I could – if not better.”

Relative - Quote from CQC Report - June 2017

“The staff are very good. They know [person’s name] very well and understand the support they need”

Relative - Quote from CQC Report - June 2017

The team work is good, we try and give people living here as many opportunities as possible and that means working together.

Consensus colleague – quote from CQC inspection report - July 2016

The training is good, I’ve done all the mandatory training and additional training around the specific needs of people living here, for example, epilepsy and autism awareness.

Consensus colleague – quote from CQC inspection report - July 2016

We’re very happy with the staff, it’s more than a job for them, they really care about people.

Relative – quote from CQC inspection report - July 2016

I’m very happy working here, we do important work and make a difference.

Consensus colleague – quote from CQC inspection report