Ashbury House

Magor, Monmouthshire

Ashbury House is a modern, detached residential service close to Magor village and Newport City Centre for adults with profound and multiple learning disabilities, including physical disabilities.


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Some individuals living at Ashbury may also have visual and hearing impairment and sensory loss and therefore need very personalised, individualised support. There are six en-suite bedrooms and a stair lift to access the upstairs.

With a positive, homely feel and a caring, long-standing team, individuals develop daily living skills including baking and laundry and help with what they feel able to do with real encouragement from the team.

Person centred goals and achievements, big and small, are a key focus and greater independence and choice on a daily basis is actively supported.

The team also take great pride in arranging special events around the individual’s needs and interests and have a strong, supportive network of family, friends and people in the community.

With good transport links and transport facilities on site, involvement in the community and all the social and leisure activities Newport has to offer is actively encouraged. The focus is on living an active, enjoyable and fulfilling life.

People can also attend the nearby West End Day Opportunities Centre for individuals with learning disabilities living within the local community. Here they can learn new skills, enjoy social activities and build new friendships.

Residential Services

  • Residential service for adults – male and female
  • 6 bedrooms with en-suites

Call: 0808 223 5320


  • Access to the local community
  • Communal areas
  • En-suite bedrooms
  • Pleasant gardens
  • Stair Lift

We are 94% compliant across inspectorate bodies, CQC, Ofsted, The Care Inspectorate Wales and The Scottish Care Inspectorate for residential care (Figure stated as at June 2020)

Read the latest news from Ashbury House


Views & Opinions

My son moved into Ashbury House in June 2016, previously he had lived at home. The whole move was organised to fit in with my son. Staff are very caring and welcoming. His days are tailored to his needs and what he likes to do. It is like home from home and he is happy there.

Mother of supported individual - November 2016

Overall level of care very good, food is good and good choices. My aunt loves living here. Staff take time and make sure her needs are met. When visiting it’s like home from home. I am kept up to speed with all that goes on in my aunts life. We meet up or I visit on regular occasions. My aunt in herself is very happy I would say.

Niece of supported individual - May 2016

Our daughter is very happy at Ashbury House. The staff are very caring and she is looked after very well. One thing I would like to point out is the manager is doing a very excellent job.

Mother of supported individual - September 2015

My daughter has been at Ashbury House for several years and normally I visit once a week. I am always welcomed and all staff are respectful and of good humour. The house is clean and warm (inside) with a fair level of décor. Such food, as I see, is well prepared with the clients requirements foremost. Client cleanliness and appearance is of a good standard. The manageress has most things at her fingertips and never fails to communicate to me all problems with my daughter promptly. On the adverse side car parking is at times a problem. The lounge lighting is dismal at best.

Father of supported individual - November 2015

Having a child with PWS is a challenge and after years of trying to cope without help we were eventually introduced to Gretton Homes. This was thirty years ago, with Gretton’s help and that of P.W.S.A UK over the years all our lives have been less stressful. We have peace of mind that our daughter is well cared for and is settled in her environment.

Mother of supported individual - November 2015

Our daughter has been a resident for many years. Never had we had to lodge a complaint and any queries we have had over the years have always been dealt with in a very professional and caring way. We can always speak to any member of staff at anytime day or night, they are always there for us. They always go above and beyond their duty. We can visit anytime and are always met and welcomed in a friendly way. The change in our daughter over the years has been remarkable and we can’t thank them enough for all their help and care over the years.

Mother of supported individual - November 2015

It’s like a home from home. I like it here.

Individual we support - quote from CQC inspection report - January 2016

Staff are very friendly and welcoming.

Relative – quote from CQC inspection report - January 2016

Staff are very caring and friendly. It’s like a home from a home.

Individual we support - quote from CQC inspection report - January 2016

It is very welcoming and all staff appear to have a good relationship with the service users and manager.

Care professional – quote from CQC inspection report - January 2016