Local teams committed to delivering the highest quality

Our Operations Team is structured to ensure best practice and compliance across the organisation and within our services. Our many services are spread across the UK. As a result, we’ve evolved a seamless structure that promotes effective and fast communication and action.

The team is extremely proactive, getting to know the colleagues and individuals in all our services as well as the local commissioners and sector partners in their local areas. All our service and senior managers receive mandatory training in providing a truly person centred approach. This enables them to instil this approach into everything they do, enabling them to support individuals to explore their interests, develop their skills and make decisions about how they want their life to be.

Midlands, North, South West and Wales

Peter Snelling

Director of Operations – Midlands, North, South West and Wales

Peter’s operational team in the Midlands, North, South West and Wales have a wealth of knowledge and experience in supporting adults with learning disabilities, autism and additional complex needs including Prader-Willi Syndrome in residential and supported living settings. Also in the region are dedicated services which can  support people with complex needs and behaviours requiring specialist risk management approaches.


“Seeing the smile on the face of an individual we support is hugely satisfying. Seeing a person achieve their ambitions and enjoy a happy and healthy life is what it’s all about for me.”

Debbie Goodman

Regional Director – Midlands

I’ve worked in social care since 1990 – it was something I always wanted to do. I started out supporting adults with learning difficulties in a residential service before progressing to Social Worker and Team Leader roles.

Over time I’ve progressed into management roles. I joined Consensus in January 2009 to manage a small residential service in Bedford. I became Operations Manager for the East Midlands in 2014; in June 2016 I became interim Operational Lead for the East Midlands, and later for the North. In June 2020 I became Regional Director for the Midlands.

In the years I have worked at Consensus, what has struck me is how every colleague here wants the best outcomes for the individuals we support and consistently goes the extra mile to enable people to achieve their ambitions.

Caring for, and empowering, people with learning difficulties is a way of life for me: I helped to set up and manage the first youth group for young people with Asperger Syndrome in Northamptonshire; and for many years my family and I looked after a boy with autism – providing respite for his family during weekends and school holidays.

Outside of work I… spend as much time as I can with family. I have two children and a granddaughter who keep me busy. I enjoy going on long walks and meeting friends for a drink.

“I love to be innovative and creative when finding solutions for people. I want to support them to have the best possible experience and life.”

Katy Preedy

Regional Director – North, South West and Wales

I have worked in the health and social care industry since I was 18 years old, where I started off as a Support Worker for individuals with mental health and complex needs. From there I took on various roles, such as Team Leader, Deputy Manager and Manager of a service.

In my career I have had the pleasure of working across a variety of settings including Community Support, Supported Living and Residential Living. I have been able to see how each level of management works and how I was able to influence the support that people receive and ensure that both the staff team and the people supported had the best possible experiences and outcomes.

I am proud to work for Consensus, where I started off in 2012 as the Operations Manager for Wales. I then progressed to Operational Lead for the Wales and South Division and currently the Regional Director for the North and Wales region. The organisation cares so much about its staff and the people we support and invests in them in many ways and that is important to me for any organisation that I work for.

I am so impressed with the staff teams that I see and how dedicated they are in getting things right for the people we support to live their lives to the fullest… that is, after all, the reason we work in social care and why I have worked for Consensus for over 10 years.

Outside of work I… love to spend time with my family and my two dogs.

East of England, London and South

Allyson Kay 

Director of Operations – East of England, London and South

Ally’s operational team in the East of England, London and South are passionate about supporting young adults and adults with learning disabilities, autism and additional complex needs in residential and supported living settings. For the services for younger adults there is a big focus on transition where individuals may be moving into a service from home or college.


“I’m passionate about delivering high quality, safe, strengths-based and person-centred support services that make a genuine difference to the lives of people with learning disabilities and autism.”

Nick Chisnall

Regional Director – East Anglia

I have nearly 30 years’ experience of working in the voluntary, private and public care sectors. I’ve worked as a Business Coach and as an Independent Investigator for NHS and local authorities.

I first started working with people with learning disabilities and autism as a teenager when I did some voluntary work for MENCAP as part of my Duke of Edinburgh Gold Award. I enjoyed it so much that I worked as a Support Worker while I was at college and then trained as a Social Worker. I had been planning to join the Army!

I spent more than 23 years as a frontline Social Worker and Operational Manager within learning disabilities and autism, mental health, physical and sensory, and older people’s services. Over the years I’ve developed a wealth of experience in advising and supporting people with complex needs, leading on safeguarding investigations and working with care providers – all with the goal of ensuring that the care, quality and support that people receive is safe, person-centred and supports the best outcomes. I’ve also set up and commissioned new services for adults with learning disabilities and autism.

Here at Consensus, I’m proud of the incredible teams we have, who make a real and positive difference to the lives of people with learning disabilities and autism. It’s so satisfying to see supported individuals happy, safe and living a fulfilled life.

Outside of work I… enjoy spending time with family and friends, doing gardening, going on country walks, and eating out.

“I’m proud to play a part in ensuring the voice of the individuals we support forms part of our decision-making, so that we always strive to deliver the best care for each person.”

Kieran Lyons

Regional Director – London and South

I have worked in the social care and charities sectors since 2005. I started my career working with children with learning disabilities in community settings and then worked in higher education and public health. I have also been a Head of Department at the NSPCC.

Prior to joining Consensus, I was an Area Director for a national homelessness charity. My role involved providing strategic and operational leadership across the services provided to homeless people, many of whom had learning disabilities.

I’m excited to be part of the Consensus team because each day brings opportunities to improve people’s lives. It’s inspiring to see our colleagues going above and beyond to ensure everyone gets the outstanding support they need.

I’m privileged that in my role as a Regional Director I get to visit so many services and see the achievements (and smiles) of the individuals we support.

Outside of work I… enjoy travelling and seeing new places. When I’m at home you can normally catch me checking out the latest Netflix documentaries.