Local teams committed to delivering the highest quality
Our Operations Team is structured to ensure best practice and compliance across the organisation and within our services. Our many services are spread across the UK. As a result, we’ve evolved a seamless structure that promotes effective and fast communication and action
The team is extremely proactive, getting to know the colleagues and individuals in all our services as well as the local commissioners and sector partners in their local areas. All our service and senior managers receive mandatory training in providing a truly person centred approach. This enables them to instil this approach into everything they do, enabling them to support individuals to explore their interests, develop their skills and make decisions about how they want their life to be.
“I’m passionate about maintaining the highest standards across our services to ensure they meet the needs and aspirations of the people we support.”
I’ve worked in the social care sector for two decades now, having started my career as a support worker. I greatly enjoy the challenges that the sector offers and I thrive on the opportunity to help transform lives.
I believe in getting to know an organisation from top to bottom, and maintaining a ‘hands on’ approach and attitude is vital for so many reasons, from understanding a team’s challenges to planning effectively for the future. I am an advocate of a seamless structure and effective communication across all our teams.
I believe that only then can we share best practice and learning as an organisation to give our very best to the people we support. I’m very proud of the many things we have supported people to achieve, and I’m proud of the people who work for Consensus. I’m delighted that our efforts and successes are being recognised nationally.
Outside of work I… play taxi to my three daughters, socialise with friends, play badminton or watch Celtic FC.
“It’s important to me that an organisation has a great value base. That’s why I chose to work at Consensus.”
Divisional Director – Midlands and North
I started as a support worker for a local authority day service in 2001 and quickly made the move into management before moving up the ranks.
As a senior manager I worked with commissioners across the East Midlands and East Anglia to remodel old services and develop new and innovative ones for people with a learning disability.
I’m passionate about the benefits that effective leadership can bring, and I’ve completed a Masters degree in Business Administration as well as the Advanced Leadership and Management programme at Henley Business School.
Outside of work I… love spending time with my wife and three children. I’m mad about sport and the outdoors and I like to combine the two if I can, with long distance walks and runs.
I’m also a FA-qualified football coach and manage a junior football team.
“I joined Consensus for its passion to support people to achieve the best possible lives. When I met the team, I thought ‘this is somewhere I can belong’. I knew I could use my skills, knowledge and experience to make a positive difference.”
Divisional Director – East of England & London
I started out as a carer in an older people’s residential home, caring for those who were living with dementia. I soon realised that I wanted to work with people with more complex needs, particularly individuals who were finding it a challenge to get the support they needed. It wasn’t long before I made the switch to working in social care for people with learning disabilities.
I’ve spent three decades in this sector: as a Support Worker, a Registered Manager, and I’ve had regional and national operational roles and I’ve been a Managing Director.
Before joining Consensus in 2018, I worked for another provider as deputy director of learning disability & autism services covering London and the South East. I relish the chance to grow services to better support people with complex needs. I also enjoy helping individuals and colleagues to grow and develop.
Outside of work I… love spending time with my husband and three grown up children, we have two beautiful dogs called Finn and Logan and I also have a passion for horse riding and photography.
Divisional Director – South, South West and Wales
“The people we support are at the centre of everything Consensus does, and this is demonstrated by the way we approach every aspect of care. I love seeing the people we support, and our colleagues, develop and achieve their aims.”
My grandmother owned an older people’s care home, so from a young age I was involved in the activities and spent time with the residents. I loved the environment, helping people and making a difference, and I was determined to make a career in social care.
After moving to Wales, I worked in a residential service for people with a learning disability and challenging behaviour. I was in awe of the support team, how they understood each person’s triggers and knew exactly what approach to take if an individual was displaying challenging behaviour. I was inspired to support people in the same way.
I realised that, to really make a positive change, I needed to become a service manager, which is what I did. I then became an area manager and then a regional director. I worked at Trackscare (Accomplish Group) for 25 years and, by the end of my time there, was overseeing 86 services as well as business development.
I was attracted to this role with Consensus because it enables me to be very hands-on and visible in the services. I’m supporting the managers and their teams to do their best for the people we support. I have a strong belief in never settling for ‘good enough’: quality, compliance and continuous improvement are all-important.
Outside of work I… love restoring VW Beatles and campervans. My husband and I go to VW shows all over the country. I’m also known as a bit of a planner among my friends, so I’m usually the one who ends up organising group trips and holidays.