CQC rate local home GOOD in all five areas

August 24, 2016

Parvale House, in Kettering, who specialise in supporting adults with a range of complex needs and behaviours associated with Prader-Willi Syndrome (PWS) have been rated as ‘Good’ in all five key areas, according to its latest inspection by the Care Quality Commission (CQC).

Parvale House was praised by inspectors, for providing a safe, effective, caring, responsive service and well led service.

The report said: “People hugely benefited from a managerial culture that from top to bottom strived to have direct day-to-day involvement with the people they supported. People’s aspirations and achievements were promoted by leadership that motivated and enabled people to do well in the challenges they faced.”

The report continued: “People were enabled to cultivate and act upon their aspirations and were motivated by care staff that gave due recognition to each person’s achievements. People’s skills and abilities were utilised to enhance their self-esteem and individuals had been encouraged and enabled to take up meaningful paid work with employers in the community.”

People were supported by care staff that were compassionate, attentive, and empathetic. One relative that had recently visited the home said, “Parvale was calm, it was warm and welcoming and the ‘synergy’ between staff and (people) was wonderful.”

Eve price, Manager at Parvale House, says: “The team are very proud to have achieved a ‘Good’ rating, this is something we have been working towards since Jan 2015. All of our colleagues, supported individuals and families work well together to support each other and it is pleasingly to see that our service has been rated so highly by the CQC.”

She continued: “It was particularly rewarding to hear the feedback of one resident about our work to encourage all to pursue their own leisure pursuits. They said – ‘this helps me to feel that I am valued and my choice respected in how I live my daily life.”

Parvale House specialises in providing accommodation and support for six adults with a range of complex needs and behaviours associated with Prader-Willi Syndrome (PWS). The first service in the UK to support adults exclusively with PWS, it has been supporting individuals since 1997. PWS is a genetic condition that predominantly manifests with early years onset of hyperphagia which is an abnormal unrelenting great desire for food driving the person towards excessive eating and, left unchecked, life threatening obesity. Other characteristics of PWS include, for example, learning disabilities that may range in severity, and challenging behaviours are a feature of PWS whether or not the person has a measured learning disability.

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