Communication and engagement is a priority at Main Road

October 26, 2017

Main Road is located close to Dorrington which is a short drive from the nearest town of Shrewsbury and provides a supportive, friendly environment. The home accommodates individuals with mild to moderate learning disabilities, autism and complex needs who require intensive support. The home has a very positive culture where the team work for the benefit of the people they support to work towards goals and improve and maintain their independence.

People supported at Main Road are actively encouraged to pursue their own hobbies and interests through activities within the home and the wider community and so the team are really keen to share with families and other key professionals how well everyone is doing and the life that they enjoy.

The support team organise wider meetings with individuals, parents and carers every three months to catch up with news and developments at Main Road, this includes any concerns, opinions and highlights key events for people supported.

The team also send out regular newsletters to parents and carers.  At the most recent quarterly meeting the parents, present, agreed that the newsletter was great. One relative said; “It was lovely to have that posted” and another said; “That it was a good idea.”

In addition to the existing communications diaries held within the home regarding each individuals progress and to assist communications between Main Road support colleagues with Carers they have from September this year begun to send out a short update of the wellbeing of their relative, including health appointments planned or completed, details of activities, any change in medication amongst many topics. This was something that was felt to be a useful and welcome update for Carers that they would look forward to receiving in addition to regular phone calls and visits.

Plans are underway to host a sherry and mince pie get together in early December 2017.

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